Urgent cylinder repair or replace

Hot Water Cylinder
Help Christchurch

The Hot Water Shop is your local team of expert hot water plumbers and electrical specialists. Talk to us for the best product range, advice and installation expertise.

Book your free quote

"*" indicates required fields

Marketing Consent
This field is for validation purposes and should be left unchanged.

chris wood
chris wood
From my 1st enquiry to install of heat pump water heating system, Tim and his team were great to deal with. Good communication throughout & install completed on the day agreed. Loving the shower now. Thanks Tim.
Nipuna Warnakulasuriya
Nipuna Warnakulasuriya
What an amazing service. We were struggling 4 days without hot water when I contacted these guys. They were fully booked out but I've told them I have 2 kids at home and I was struggling and they some how manged to get the job done for me with in 24h I contacted them. Tim (i think hes the manager or the owner) was my contact , such an amazing person. Definitely recommend these guys. Look no further if you need any hot water fixes. They are the best 🙂
Diane Park
Diane Park
The guys at Hot Water Shop changed my leaking low pressure hot water cylinder to a mains hot water cylinder. They were fantastic to deal with. Free quote, turned up on time and house was left clean and tidy with a new mains hot water cylinder. Very easy to deal with. Highly recommend.
Grant Hay
Grant Hay
Installation of new mains pressure HWC outside. Good price, good workmanship. Friendly and obliging. Happy to come back and tweak the system (temperature and pressure) after installation. Very happy with outcome.
Caleb Orotaunga
Caleb Orotaunga
Quick and Easy. Called Hot Water Shop for my hot water cylinder to be replaced and it was all done in one day. Fast service especially when our cylinder was leaking.
Channelle Carnie
Channelle Carnie
Great team - they removed the existing hot water cylinder and replaced it, connected us to mains, and also replaced the shower mixer for us. Everyone I dealt with was great, and I'd highly recommend them for their reasonable prices and good service.
James Mumby-Croft
James Mumby-Croft
From start to finish I could not be more happy with my experience with Hot Water Shop. While the pricing was really competitive, it was the fact the whole team were super friendly, professional and helpful, that made them really good to deal with. If you need a plumber, I cant recommend them highly enough, they did a really good job.
Scarlet Rae
Scarlet Rae
Sean, Patrick & Greg as a team are amazing, they install our gas hot water, explained everything they did. They kept everything tidy, and had amazing customer service skills. Highly recommend them to anyone looking for gas installation!

Every job is fully project managed, our products come with warranty and our workmanship is guaranteed.

Our sole focus is residential hot water systems. Which means we will help you find the most suitable system for your requirements, and you’ll get friendly service and buyer protection.

Choosing a Hot Water Cylinder That is Right For Your Home

There are so many different makes, models and methods available when selecting your next hot water cylinder solution for your property – so, let us simplify it for you! Here at Hot Water Shop, we’ll help you find the right hot water system that is perfect for you, your home and your budget. If you have an urgent repair or replacement needed, it only takes a few minutes to talk to us about which option is best for your requirements and you will have your hot water back in action in no time.

Whether you’re replacing a cylinder or starting out fresh, our team can sort out your hot water cylinder installation in no time. Browse our range of hot water cylinders and choose from a wide range of hot water cylinder installation choices to suit your property size and water supply with our help.

Hot water woes? If your hot water cylinder isn’t behaving the way it should, our hot water cylinder repairs team will get your cylinder back on track. We’re the experts on efficient, reliable hot water cylinder repairs that will keep your household’s hot water performing the way you want it to.

Need hot water cylinder replacements? The Hot Water Shop can help you get the services you need to fire up your hot water again. If you’re in need of urgent hot water cylinder replacements or repairs, get in touch with the Hot Water Shop team today to see how we can help get your cylinder replaced.


Why choose us?

100% Satisfaction Guarantee

If you aren’t satisfied with the job, we’ll come back and rectify the issue at no extra cost.

Money Back Guarantee

Buy any product or installation package online and we’ll give you a three day Money Back Guarantee, no questions asked.

Component and Service Guarantee

Our work is completed by Master Plumbers and we stock reputable brands with quality warranty programs.

Fixed Price Quotes

Remove any concerns of a budget blow out once the job starts, with our fixed price installation packages.


For all your hot water cylinder needs
contact The Hot Water Shop today!

Low Pressure systems are still quite common in New Zealand, especially in houses that are 30 years or older. We have a huge range of sizes available and we can arrange a custom build if you have a tricky size that needs replacement. If your budget allows for it we would recommend upgrading to Mains Pressure for improved performance.

One of the most common cylinders in NZ, the mains pressure systems gives you more hot water faster and won’t drop pressure when running two taps or showers. Plus mains pressure will give you ultimate flexibility in tapware choice and future upgrades, such as adding Solar or a Heat Pump to reduce energy use.

Modern cylinders are now more efficient and better insulated than ever before. And now we have a range of electric hot water cylinders that can be installed outside your home – perfect if you are doing a renovation and want to free up space for a kitchen, laundry, or linen cupboard. Talk to us today to find out if an Outdoor Cylinder is right for you.

Hot water cylinder systems are used to provide hot water in a home. To install these systems, it’s important to hire a professional team (like us!) who has the tools and knowledge needed to do the job correctly. The installation process involves selecting the right type of cylinder and removing the old hot water system and installation of the new cylinder – often in a new location or outdoors. 

Regular maintenance is critical to ensure that your hot water cylinder system operates efficiently and safely. Without proper maintenance, your system can become less efficient, resulting in higher energy bills and reduced water pressure. Additionally, a poorly maintained system can lead to leaks and potentially damage to your family home..

Keep your hot water cylinder working for longer


To maintain your hot water cylinder system, it’s important to check the pressure relief valve every six months to ensure that it’s working correctly. The valve is responsible for releasing excess pressure and preventing the cylinder from overheating. It’s also important to inspect the cylinder regularly for signs of corrosion or leaks. Flushing the cylinder once a year can help prevent sediment buildup, which can reduce efficiency and damage the system over time.

By following these simple tips and hiring a professional plumber for regular maintenance, you can ensure that your hot water cylinder system operates efficiently and safely for years to come.

Advantages of Hot Water Cylinders


Hot water cylinders are known for their reliability. They are simple and, if maintained properly, can last for many years.

A ready supply of hot water

Hot water cylinders are able to supply hot water to multiple fixtures at once. This means that multiple people can use hot water at the same time.


Hot water cylinders are often more cost-effective than other types of water heating systems. 


Frequently asked questions

Depending on which option and size you choose, price can vary greatly. Some that are more expensive to buy are designed to save you money in bills, whereas cheaper models to buy may not be so savvy on economic settings and rack up larger bills. Always discuss all of these options, benefits and pitfalls of each model to understand what to expect from your new hot water cylinder, at the time of installation and in the long run. Outdoor cylinders can cost anywhere from roughly $1,600 all the way to $6,000 depending on the model and features. Mains pressure and low pressure cylinders start in the low $1000s, some models being even cheaper to buy. Solar cylinders are a tad more expensive due to the solar panels required to buy with it in order for it to work efficiently. Your specific requirements will rule some cylinders out and shine others in a favourable light – so talk to the experts today about what you need and get a free quote.

When you need hot water, be it for a shower or for your kitchen sink, that hot water has to be coming from somewhere. Hot water cylinders are as they sound, a large cylindrical tank somewhere in your house that provides hot water to every tap. These hot water cylinders vary from make to make, from the pressure to size and between power sources. The cylinders themselves are made from steel (newer models) or copper (more traditional models) and operate in a similar way to an electric jug. New Zealand manufacturers offer different power sources between cylinder makes, from electricity-powered hot water solutions to gas, solar, heat pumps and wetback systems. All of these cylinders are regulated by a thermostat to meet New Zealand hot water heating regulation standards.

Hot water cylinders work by filling the tank through a bottom inlet with cold water, and heating that water gradually. As the water heats up, it rises to the top of the tank, ready to be used via the top outlet, by any tap or shower in the household that is turned on and requests hot water. This process continues all day and night, providing you with the hot water you need – whenever you need it. There are varying degrees of availability and quantity of hot water depending on which pressure system you are on, but the functionality is almost always the same.

Low-Pressure Hot Water Cylinders

Still common in older Kiwi houses, low-pressure hot water cylinders deliver adequate hot water and pressure for a small family or people who do not need a lot of hot water on demand. Low-pressure cylinders are suitable for traditional style taps and low hot water use. By regulating the hot water in this way, you save money on heating bills and there is very little waste – making it more eco-friendly and economical.

Mains Pressure Hot Water Cylinders

The most popular of hot water cylinder solutions, mains pressure cylinders are attached to your mains water – and pump out a huge amount of hot water fast for large households, households that run multiple taps or showers at once or where there is a higher demand for reliable pressure and temperature. Modern taps, showers and mixers are more compatible with mains pressure systems than any other due to the high amount of heated pressure required to make them function as designed.

Outdoor Hot Water Cylinders

For space-saving within the walls of your home, you can opt for an outdoor hot water cylinder. These cylinders are built to weather all kinds of climates and are more efficient than they’ve ever been before. To free up that space in the linen closet or kitchen, choose an outdoor cylinder for hot water you can enjoy but won’t encroach on your living spaces. These are perfect to install during a renovation, or straight from the original build.

Solar Ready Hot Water Cylinders

Solar ready refers to a small port that allows for your cylinder to be converted to solar power later down the line. Solar-powered cylinders gain their energy from solar panels on your roof, taking the natural power of the sun and converting it into energy to heat your hot water. An eco-friendly alternative to hot water cylinders otherwise powered by electricity or gas.

Installation You Can Trust

Install prices, too, vary depending on the job at hand. For the best scope of prices, get in touch with the Hot Water Shop team to get a free, no-obligation quote so that there are no hidden costs or surprises when it comes to choosing your hot water cylinder cost and your install options.


For all your hot water cylinder needs.

Shopping Cart